Aerial view of a container ship crossing open water

(01)Import operations software

Every import handoff. One operational record. From order to arrival.

Tyllus is import operations software for teams moving 10 to 100+ ocean containers a month into the US and Mexico. It tracks containers, reads your shipping documents, follows up with suppliers, forwarders and brokers automatically, and builds landed cost from your invoices, in one record per shipment.

  • PO-4521Shanghai, CN → Los Angeles, USSeaIn Transit72%
  • PO-4510Ningbo, CN → New York, USSeaIn Transit58%
  • PO-4503Busan, KR → Houston, USSeaDelivered100%
  • PO-4498Shenzhen, CN → Chicago, USSeaDelayed41%
  • PO-4487Qingdao, CN → Miami, USSeaIn Transit63%

(02)The problem

Import work is too scattered to manage manually.

A paper manifest unrolling beside a cargo container, representing scattered import records
02The problem
  1. 01

    The operational record is fragmented

    Order details, shipment references, documents, costs, and decisions are rebuilt across spreadsheets, inboxes, portals, and chat.

  2. 02

    Partner and document follow-up loses context

    Supplier, forwarder, and broker requests become separate email threads, making it difficult to see what was requested, received, or still missing.

  3. 03

    Changes and exceptions lack clear ownership

    ETA changes, document gaps, cost questions, and customs context can remain visible without a verified next action or responsible owner.

(03)One workspace for import operations

See shipments, documents, partners, costs, and exceptions together.

The overview dashboard gives import teams one readable source of truth. Instead of checking inboxes, spreadsheets, carrier portals, and chat threads separately, teams can see what is moving, what is missing, who needs to respond, and which shipments need attention.

Order sheets, a ruler and a pencil on a desk beside a container door

Overview

Active Shipments128Sample data · recent period
In Transit42Sample data · in progress
Arriving Soon16Sample data · upcoming
Delivered72Sample data · completed
  • PO-4521Shanghai, CN → Los Angeles, USSeaIn Transit
  • PO-4510Ningbo, CN → New York, USSeaIn Transit
  • PO-4503Busan, KR → Houston, USSeaDelivered
  • PO-4498Shenzhen, CN → Chicago, USSeaDelayed
  • PO-4487Qingdao, CN → Miami, USSeaIn Transit

03Illustrative product preview — Annotated product preview: shipment status, route visibility, recent shipments, and landed-cost access are presented together. Values are representative interface content, not live customer data.

(04)How it works

One workflow for the work behind every import.

Tyllus connects the key parts of the import process, from order readiness and shipment records to document collection, partner updates, tracking visibility, costs, and reporting.

01 / 05

Create the record

Start with the order or shipment information your team already has.

Shipment manifestPO-4521

Shanghai, CN → Los Angeles, US

  • PO-4521
  • Cargo Ready
  • Create shipment

02 / 05

Keep follow-ups connected

Partner requests and replies stay tied to the right record.

  • 01Booking confirmed
  • 02ISF filed
  • 03Reminder sent

03 / 05

Collect the documents

Keep required files visible as they are received and reviewed.

Stacked import documents with a rubber stamp and seal

Document Collection

  • Bill of LadingReceived
  • Commercial InvoiceReceived
  • Packing ListReceived
  • Entry SummaryPending

04 / 05

Track movement and changes

See milestones, carrier updates, and ETA changes in one place.

ShanghaiBusanLos AngelesNew YorkManzanilloRotterdam
US ocean importMexico definitive ocean import
  1. Booked
  2. Departed
  3. In Transit
  4. Arrived
  5. Customs
  6. Delivered

05 / 05

Act on what needs attention

Bring costs, open items, and exceptions into a clear daily view.

  • E-01Documents overdueHigh
  • E-02Customs holdMedium
  • E-03Demurrage riskLow
  • E-04Missing updatesLow

(05)Operational workflows

Run the daily import workflow without chasing every update manually.

Tyllus organizes shipments, document requests, partner communication, tracking-only records, customs tasks, cost changes, and exception follow-up into practical panels your team can work from every day.

Illustrative shipment board
OrderOriginDestinationModeStatusProgress
PO-4521Shanghai, CNLos Angeles, USSeaIn Transit72%
PO-4510Ningbo, CNNew York, USSeaIn Transit58%
PO-4503Busan, KRHouston, USSeaDelivered100%
PO-4498Shenzhen, CNChicago, USSeaDelayed41%
PO-4487Qingdao, CNMiami, USSeaIn Transit63%

05Illustrative shipment board — Annotated product preview: shipment status, route visibility, recent shipments, and landed-cost access are presented together. Values are representative interface content, not live customer data.

Ocean import lanes

Follow every container across the lanes that matter.

Shipments into the United States and Mexico move on one map, with departures, document receipts, ETA changes and customs status pinned to the ports where they happen.

Illustrative lanes
  • US ocean import
  • Mexico definitive ocean import
ShanghaiBusanRotterdamLos AngelesNew YorkManzanilloVeracruz
  • Shipment UpdateCOSCO Shipping Lines departed ShanghaiApr 24, 2025
  • Document ReceivedBill of Lading MSCU 1234567May 8, 2025
  • ETA UpdateLos Angeles, USMay 10, 2025
  • Customs StatusReleased from CustomsMay 12, 2025
On-time Arrivals
84%
Avg. Customs Clearance
2.6 days
Docs Received On-time
92%
Demurrage Savings
$126,540

(06)Core capabilities

Everything an import team runs, in one workspace.

Eight modules share one record per shipment, so a changed ETA, a missing document or a new invoice updates the work everywhere it matters.

  1. 01

    Purchase Order Management

    Track POs through six statuses that update themselves, then create the shipment in one click with supplier, equipment and dates carried over.

    • PO-4521
    • Cargo Ready
    • Create shipment
  2. 02

    Shipment Hub

    Every shipment runs a step-by-step import workflow (11 steps for US imports), from booking and ISF to customs, arrival and invoices, with each step's partner, documents, costs and history in one record.

    • 11-step workflow
    • Step 6 of 11
    • In transit
  3. 03

    Supplier, Forwarder & Broker Coordination

    Partners get the right request at the right step and confirm from a secure link without an account. Reminders and escalations run on their own.

    • Booking confirmed
    • ISF filed
    • Reminder sent
  4. 04

    Document Reading & Management

    Tyllus reads invoices, packing lists, bills of lading, ISF, 7501s and forwarder and broker invoices for you, and cross-checks 23 shipment fields to flag mismatches.

    • Commercial invoice · Accepted
    • Packing list · Accepted
    • Gross weight · Needs review
  5. 05

    Container Tracking & ETA

    Automatic tracking for 11 ocean carriers, with an ETA for every other line checked by the Tyllus team. When an ETA moves, customs, document and invoice steps re-time themselves.

    • MSCU 1234567
    • Departed Shanghai
    • ETA updated
  6. 06

    Landed Cost & Duty Analytics

    Goods, freight, duty, fees and broker costs are built from your invoices and the 7501 line by line, with landed cost per shipment, spend by lane and partner, and missing-invoice alerts.

    • Goods cost
    • Duty & fees
    • Landed cost
  7. 07

    Customs Workflow

    Your broker gets the customs request 7 days before ETA. ISF and clearance confirmations, filed entries, duty history and HTS spend sit on one Customs page.

    • ISF filed
    • Entry accepted
    • Duty by HTS code
  8. 08

    Exceptions & Reporting

    Delayed shipments, missing documents, silent partners and customs gaps surface on the dashboard. Reports cover spend, volume, lanes and partners, with CSV export.

    • Needs attention
    • Documents pending
    • Delayed
An import team reviewing documents around a container model

(07)Built for import teams

Built around the way import teams actually work.

Tyllus helps purchasing, logistics, operations, accounting, and management teams work from the same import information instead of rebuilding the same updates in emails and spreadsheets.

  1. 01

    Importers

    A clearer view of the orders, shipments, documents, and open items behind every import.

  2. 02

    Logistics teams

    One working view for shipment records, partner updates, tracking, and exceptions.

  3. 03

    Purchasing teams

    Order readiness and supplier information stay visible before cargo starts moving.

  4. 04

    Operations teams

    Shared context for document follow-up, costs, and the next action to take.

(08)Ready for your operation

Connect the workflow, protect the data, and start with a controlled scope.

Evaluate the practical questions before committing: how Tyllus fits your tools, how access and data are handled, and how existing spreadsheet-and-email records can move into a structured workspace.

  1. 01

    Integrations and partner access

    Review current connection options and where supported services, email workflows, or partner participation are required. External partners do not need full workspace access for every workflow.

    Review integrations
  2. 02

    Security, data, and AI controls

    Understand authentication, workspace-scoped access, data handling, and where AI-assisted review still requires a person to verify operational decisions.

    Review security
  3. 03

    Onboarding and migration

    Start with a representative workflow, define ownership and required fields, then move useful spreadsheet and email context without pretending every historical record must migrate on day one.

    See the migration approach

(09)Workflow audit

Turn one real import workflow into a practical pilot scope.

Bring one representative shipment process. In a 30-minute audit we map your supplier, forwarder, broker, document, tracking, customs and cost handoffs and show how each one runs in Tyllus.

Audit outcomes04

  1. 01Missing document identified
  2. 02Owner assigned
  3. 03Partner response logged
  4. 04ETA change reviewed

30-minute workflow audit

Map one import workflow with us.

Show us where a representative shipment becomes manual, unclear, or late. We will identify the handoff that is most worth fixing first and reply with a practical next step.

Choose a 30-minute meeting time

The slot includes the 30-minute workflow audit and time for questions. Booking the calendar is an alternative to submitting the form; you do not need to do both.

No sales deck and no fixed package. We start with the workflow you actually run and only discuss a pilot or paid scope if there is a clear fit.

30-minute workflow auditA Tyllus founder replies within one business day.

Monthly import shipments (all transport modes)

Do not include passwords, private access links, or confidential shipment documents.

(10)FAQ

Questions import teams ask before choosing Tyllus

Straight answers on tracking, documents, partners, customs, landed cost and team scale.

  • Tyllus is built for import teams that move roughly 10 to 100+ ocean containers a month into the United States or Mexico and work with several suppliers, freight forwarders and customs brokers. Purchasing, logistics, finance and management share one record per shipment, and a single operator can also start alone with self-serve sign-up.

  • Yes. Tyllus tracks containers automatically for 11 ocean carriers: MSC, ONE, Evergreen, HMM, Yang Ming, ZIM, PIL, SM Line, TURKON, Arkas and Global Feeder, and re-checks every ETA daily. For any other shipping line, the Tyllus team checks the ETA and fills in the ports and departure date for you.

  • Tyllus re-times every step that depends on it: the customs request to your broker, the missing-documents check, the forwarder invoice request and the final documents check. The change is logged in the shipment history, and a shipment past its ETA without a confirmed arrival is flagged Delayed.

  • For US imports, Tyllus reads proforma and commercial invoices, packing lists, house bills of lading, ISF filings, CBP Form 7501 entry summaries, and freight forwarder and customs broker invoices. For Mexico it also reads the pedimento. Every value is double-checked, uncertain values are marked Needs review, and 23 shipment fields are cross-checked across documents, partners and carrier data.

  • No. Each partner gets a secure link for one shipment and one request, so they can confirm bookings, ISF filing, customs clearance or arrival and upload documents without signing up. Tyllus sends the requests and reminders automatically and warns you when a partner goes quiet.

  • Costs are created from the documents Tyllus reads: goods from the commercial invoice, freight from the forwarder invoice, duty and fees line by line from the 7501, and broker fees from the broker invoice. Landed cost per shipment, invoice coverage, spend by lane and partner, and missing-invoice alerts are on the Costs and Reports pages.

  • Yes. Partner requests, reminders, document checks and ETA re-timing run on their own for every shipment, so more containers do not mean more chasing. Teams work with Owner, Admin and Member roles, import shipments and containers from spreadsheets, export their data, and can ask Tyllus AI questions across up to 1,000 shipments.

  • Import your existing spreadsheet in any column layout: Tyllus matches the columns, and only the PO number is required. You can also open a sample shipment, track a single container first or book a 15-minute setup call. No integration project is needed to start.

  • No. Tyllus is the operations workspace that coordinates them. Your forwarder moves the cargo and your licensed customs broker files the entry; Tyllus sends them the right requests, collects their confirmations and documents, and keeps every shipment record complete.

  • Every workspace is private and separated from all others, every action is checked against the user's role, partner links expire and open only one request, and data is encrypted in transit and at rest. The Security page explains each control.

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